Service Management

Submitted by fisiwet on July 31, 2025
Provide customers with the capability to effectively monitoring, evaluate and continually improve services using IT Governance (CoBIT), international best practice frameworks (ITIL), and international quality standards (IEC/ISO 20 000).
Geeve Subrayan
KZN
Tlali Tlali
SITA's Spokesperson
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As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.