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Submitted by lutendon on August 1, 2025
Service Value Proposition
We provide customers with integrated support services focused on service delivery and end-to-end application functional support aligned to business their requirements.
Service Components
• System functionality assessment
• Requirement development and management
• Interface management
• Advisory services
• Data analysis
• Business process and quality management
• Management information
• Product and process quality assurance
• Work monitoring and control
• Implementation support
• Information Management
• Skills development
• Master Data Management
• Asset Management
• Cataloguing
• Data Capture
• Service Management
Business Service Category

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.