We design solution for customers aligned to their specific business requirements underpinned by internationally recognised best practice frameworks and quality standards.
Provide a Business Contact Centre service to customers with supporting processes and technologyplatforms aligned to provide services to citizens on behalf of and in conjunction with customers.
Provide customers with the capability to effectively monitoring, evaluate and continually improve services using IT Governance (CoBIT), international best practice frameworks (ITIL), and international quality standards (IEC/ISO 20 000).
As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.