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Submitted by corporateservi… on July 18, 2023
Service Value Proposition

Provide secure dedicated VPN Network connectivity that enables Data, Voiceand Video capability, aligned to each customer’s specific business requirements.

Service Components
  • Dedicated MPLS VPN services that provides for fully convergent solutions (Data, Voice & Video).
  • Manage Customer site Routers (Customer owns site router equipment).
  • Wide range of Bandwidth
  • Bronze, Silver, Gold or Platinum SLA to suite customer needs
  • Providing access to Transversal and Unique Systems including disaster recovery services.
  • Access link for connectivity of customer sites to the nearest SITA POP into the Dedicated VPN.
  • Quality of Service for traffic prioritisation.
  • Fully managed via the SITA Network Operations Centre.
  • Service Management and SLA Reporting
Service Category
Corporate Services Image

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.