End User Computing Services

Submitted by fisiwet on August 1, 2025
Service Value Proposition
End User Computing Services provide onsite support services for the Client’s Local Area Network (LAN) and end user devices. EUC services ensure optimised and reliable management of ICT operations to support the Client’s ICT enabled business functions.
Service Components
  • End User Support
  • Printer Support
  • Mobile Device Support
  • Server Support
  • Email Support
  • Information Security Services
  • Backups
  • LAN / WLAN Services
    • Infrastructure cabling
    • Hardware Maintenance
    • Switch and WLAN Support Services
    • LAN / WLAN Management
  • Ad-hoc Projects
    • Implementation Services
    • LAN Design
  • LAB Testing Services
  • Service Efficiency Management
  • Service Desk
Service Category
LAN and Desktop
Business Service Category
End User Computing

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.