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Submitted by fisiwet on August 1, 2025
Service Value Proposition
We provide customers with secure fully outsourced and dedicated connectivity that provides data, voice and video capability, aligned to each customer’s specific business requirements.
Service Components
  • Provides for fully convergent solutions (data, voice & video) as well as taking over ownership of the customer edge, VPN Security and BAS servers.
  • Providing access to Transversal and Unique Systems including disaster recovery services.
  • Access link infrastructure for connectivity of customer sites to the nearest SITA node into the Fully Outsourced Dedicated VPN will be owned and managed by SITA.
  • Provision of customer Edge Router equipment where SITA owns, manages, maintains and supports the site routers.
  • Quality of Service for traffic prioritisation.
  • Network Management Services for operational performance monitoring.
  • Service Desk
Service Category
Business Service Category

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.