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Submitted by MasegoK on August 1, 2025
Service Value Proposition
We provide Online complaints management for complaints lodged by consumers whenever they have been a victim of fraud, identity theft, or other unfair or deceptive business practices.
Service Components
  • Online registration
  • Online application and submission
  • Uploading of attachments
  • Feedback and notifications
  • Workflow between officials and applicant
  • Download of approved permit/certificate
  • Feedback or queries
Service Category
Business Service Category

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.