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Submitted by PhilipB on August 1, 2025
Service Value Proposition
Provisioning and management of the IP Private Branch Exchange (IP PBX) hosted in the Government Private Cloud.
Service Components
  • Hosted Private Branch Exchange (PBX)
  • Hosted Telephone Management System (Optional)
  • Telephone Management System: Reporting Portal
  • PBX Support
  • Hardware Maintenance: IP Telephony Devices (Optional)
  • Hosted Collaboration and Meetings (Optional)
  • Hosted Contact Centre (Optional)
  • IP Phones and accessories (Optional)
  • Service Desk
  • Disaster Recovery
  • Backups
  • Security
Service Category
Business Service Category

About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.