Application Maintenance

Submitted by corporateservi… on July 18, 2023
Service Value Proposition

Provide fully managed operational, technical support and maintenance ofGovernment applications to ensure that government applications are up to datewith evolving business requirements and technology changes.

Service Components
  • Corrective Maintenance
  • Routine Maintenance and upgrades
  • Data corrections
  • Adaptive Maintenance
  • Perfective Maintenance
  • System Optimisation
  • Archiving
  • Service Management and SLA Reporting
Service Category
Application Maintenance and Support
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About

As the lead IT agency for the State, SITA has been at the forefront of IT in government to providing responsive and relevant ICT products; services and solutions to government as its shareholder.