End User Computing http://www.itutelecomworld-southafrica.gov.za/ en End User Computing Services http://www.itutelecomworld-southafrica.gov.za/node/365 <span>End User Computing Services</span> <div class="field field--name-body field--type-text-with-summary field--label-inline"> <div class="field__label">Service Value Proposition</div> <div class="field__item">End User Computing Services provide onsite support services for the Client’s Local Area Network (LAN) and end user devices. EUC services ensure optimised and reliable management of ICT operations to support the Client’s ICT enabled business functions.</div> </div> <span><span>fisiwet</span></span> <span>Fri, 08/01/2025 - 23:22</span> <div class="field field--name-field-corporate-servicesfeatures field--type-text-long field--label-above"> <div class="field__label">Service Components</div> <div class="field__item"><ul><li>End User Support</li> <li>Printer Support</li> <li>Mobile Device Support</li> <li>Server Support</li> <li>Email Support</li> <li>Information Security Services</li> <li>Backups</li> <li>LAN / WLAN Services<ul><li>Infrastructure cabling</li> <li>Hardware Maintenance</li> <li>Switch and WLAN Support Services</li> <li>LAN / WLAN Management</li> </ul></li> <li>Ad-hoc Projects<ul><li>Implementation Services</li> <li>LAN Design</li> </ul></li> <li>LAB Testing Services</li> <li>Service Efficiency Management</li> <li>Service Desk</li></ul></div> </div> <div class="field field--name-field-corporate-services-categor field--type-entity-reference field--label-above"> <div class="field__label">Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/55" hreflang="en">LAN and Desktop</a></div> </div> <div class="field field--name-field-category-class field--type-entity-reference field--label-above"> <div class="field__label">Business Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/107" hreflang="en">End User Computing</a></div> </div> Fri, 01 Aug 2025 21:22:23 +0000 fisiwet 365 at http://www.itutelecomworld-southafrica.gov.za Hosted PBX http://www.itutelecomworld-southafrica.gov.za/node/317 <span>Hosted PBX</span> <div class="field field--name-body field--type-text-with-summary field--label-inline"> <div class="field__label">Service Value Proposition</div> <div class="field__item">Provisioning and management of the IP Private Branch Exchange (IP PBX) hosted in the Government Private Cloud.</div> </div> <span><span>PhilipB</span></span> <span>Fri, 08/01/2025 - 13:36</span> <div class="field field--name-field-corporate-servicesfeatures field--type-text-long field--label-above"> <div class="field__label">Service Components</div> <div class="field__item"><ul><li> Hosted Private Branch Exchange (PBX)</li></ul><ul><li> Hosted Telephone Management System (Optional)</li></ul><ul><li> Telephone Management System: Reporting Portal</li></ul><ul><li> PBX Support</li></ul><ul><li> Hardware Maintenance: IP Telephony Devices (Optional)</li></ul><ul><li> Hosted Collaboration and Meetings (Optional)</li></ul><ul><li> Hosted Contact Centre (Optional)</li></ul><ul><li> IP Phones and accessories (Optional)</li></ul><ul><li> Service Desk</li></ul><ul><li> Disaster Recovery </li></ul><ul><li> Backups</li></ul><ul><li> Security</li></ul></div> </div> <div class="field field--name-field-corporate-services-categor field--type-entity-reference field--label-above"> <div class="field__label">Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/121" hreflang="en">Unified Communications</a></div> </div> <div class="field field--name-field-category-class field--type-entity-reference field--label-above"> <div class="field__label">Business Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/107" hreflang="en">End User Computing</a></div> </div> Fri, 01 Aug 2025 11:36:36 +0000 PhilipB 317 at http://www.itutelecomworld-southafrica.gov.za On-Premise PBX http://www.itutelecomworld-southafrica.gov.za/node/315 <span>On-Premise PBX</span> <div class="field field--name-body field--type-text-with-summary field--label-inline"> <div class="field__label">Service Value Proposition</div> <div class="field__item">We provide tailored, customer premises-based Internet Protocol (IP) Telephony and Voice over Internet Protocol (VoIP) telephone system for the transmission of telephone calls over the Multiprotocol Label Switching (MPLS) network and internet. </div> </div> <span><span>PhilipB</span></span> <span>Fri, 08/01/2025 - 13:31</span> <div class="field field--name-field-corporate-servicesfeatures field--type-text-long field--label-above"> <div class="field__label">Service Components</div> <div class="field__item"><ul><li>IP Telephony voice services</li></ul><ul><li>Telephone Management System</li></ul><ul><li>PBX hosted on customer premises</li></ul><ul><li>IP phones and accessories</li></ul></div> </div> <div class="field field--name-field-corporate-services-categor field--type-entity-reference field--label-above"> <div class="field__label">Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/121" hreflang="en">Unified Communications</a></div> </div> <div class="field field--name-field-category-class field--type-entity-reference field--label-above"> <div class="field__label">Business Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/107" hreflang="en">End User Computing</a></div> </div> Fri, 01 Aug 2025 11:31:58 +0000 PhilipB 315 at http://www.itutelecomworld-southafrica.gov.za Video Conferencing Solutions http://www.itutelecomworld-southafrica.gov.za/node/314 <span>Video Conferencing Solutions</span> <div class="field field--name-body field--type-text-with-summary field--label-inline"> <div class="field__label">Service Value Proposition</div> <div class="field__item">We provide video conferencing as a secure meeting solution for Government. The Video Conferencing service provides cost effective, high quality, convenient, and easy to use conferencing and collaboration tools that enable anytime-anywhere collaboration between desktop, mobile, and room-based systems. </div> </div> <span><span>PhilipB</span></span> <span>Fri, 08/01/2025 - 13:29</span> <div class="field field--name-field-corporate-servicesfeatures field--type-text-long field--label-above"> <div class="field__label">Service Components</div> <div class="field__item"><ul><li> Web application provisioned on the Government Private Cloud</li></ul><ul><li> Security</li></ul><ul><li> End-user device support (optional)</li></ul></div> </div> <div class="field field--name-field-corporate-services-categor field--type-entity-reference field--label-above"> <div class="field__label">Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/121" hreflang="en">Unified Communications</a></div> </div> <div class="field field--name-field-category-class field--type-entity-reference field--label-above"> <div class="field__label">Business Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/107" hreflang="en">End User Computing</a></div> </div> Fri, 01 Aug 2025 11:29:22 +0000 PhilipB 314 at http://www.itutelecomworld-southafrica.gov.za M365 Solutioning -Active Directory and Exchange Hosted Services http://www.itutelecomworld-southafrica.gov.za/node/313 <span>M365 Solutioning -Active Directory and Exchange Hosted Services</span> <div class="field field--name-body field--type-text-with-summary field--label-inline"> <div class="field__label">Service Value Proposition</div> <div class="field__item">SITA offers service packages in partnership with Microsoft for the enablement of M365 solutioning and hybrid Cloud deployments (Microsoft Azure Cloud and the SITA Government Private Cloud), underpinned by the State Security Agency (SSA). The service aims to assist Government to reduce complexity and risk when adopting modern digital workplace strategies and technologies.</div> </div> <span><span>PhilipB</span></span> <span>Fri, 08/01/2025 - 13:14</span> <div class="field field--name-field-corporate-servicesfeatures field--type-text-long field--label-above"> <div class="field__label">Service Components</div> <div class="field__item"><li>Active Directory Services for identity and access management.</li> <li> Exchange hosted services with Government sensitive data residing on the Government Private Cloud.</li> <li>The SITA offering includes:</li> <ul>- Microsoft Licensing through Framework Agreements </ul><ul>- Active Directory Server Support</ul><ul>- Exchange Server Support </ul><ul>- Server Hosting</ul><ul>- Information Security</ul><ul>- Backup and Restore </ul><ul>- Disaster Recovery </ul><ul>- Service Efficiency Management</ul><ul>- Service Desk</ul><li> Compliance to data residency and sovereignty requirements.</li></div> </div> <div class="field field--name-field-corporate-services-categor field--type-entity-reference field--label-above"> <div class="field__label">Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/55" hreflang="en">LAN and Desktop</a></div> </div> <div class="field field--name-field-category-class field--type-entity-reference field--label-above"> <div class="field__label">Business Service Category</div> <div class="field__item"><a href="/index.php/taxonomy/term/107" hreflang="en">End User Computing</a></div> </div> Fri, 01 Aug 2025 11:14:50 +0000 PhilipB 313 at http://www.itutelecomworld-southafrica.gov.za